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Terms & Conditions

Terms & Conditions

This is a general list of the terms and conditions, plus details of the payment methods.

Ordering
The easiest way is to use the Shopping Cart and Checkout, being a very simple procedure and by far the quickest. All prices are in Australian Dollars.

ABN # 9659 490 44 27

An alternative method is to e-mail me using the contact form or directly admin@scottstarling.com.au

Payment Methods
Payment may be made by credit card, cheque (made out to Scott Starling in Australian dollars only), money order, or direct deposit to our bank account. We accept all major credit cards with no surcharge.

 

 

Bank Details:
St. George Bank
BSB - 112879
Account # - 000 507 557
Name - Scott M Starling

Postage Costs


Within Australia:

  • Standard Postage - $1.00
  • Registered Postage - $5.00​

 

International:

  • Standard Postage - $3.00
  • Registered Postage - $15.00

 

On all orders over $200, registered postage is free (Australia and International).

 

Returns
Customer satisfaction is our goal and all items are described honestly and accurately. However, if for any reason you are not happy with the goods supplied, please ship them back to us by Registered Mail in the exact condition they were received in, within 30 days of receipt. Include an explanation of the problem, and we will fully refund your purchase price of those goods, or exchange the goods, as preferred. NOTE: No lot is returnable, if, subsequent to receipt by purchaser, it has been immersed in water or other fluid, or marked by an Expert or an Expert Committee, or treated or damaged by any process whatever, unless my written permission has been previously obtained.

If you wish to have any item expertised by a proper, recognized, independent Expert Committee you are most welcome to do so, but only after we provide written notification that this is acceptable to us. You need to advise us of this request by post or e-mail.

We are NOT responsible for goods opened or damaged or removed or otherwise dealt with by customs or postal authorities in the country of receipt or in transit. Any taxes or charges levied by governments or authorities, such as GST, VAT, fines, levies, penalties, demurrage etc. Any fees or charges levied by your bank or credit card company or differences in the exchange rate from the time of the sale to the time your bank charges the amount to your credit card. For credit card payments you will be charged by us the agreed amount in Australian Dollars, what your bank or credit card company charges you on top of this is totally out of our hands.

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